Revocation

REVOCATION POLICY

according to EGBGB Attachment 1 to Art. 246a § 1 Sec. 2 Sentence 2. Reference: BGBl. I 2013, 3642-3670

Right of Revocation

You have the right to withdraw from this contract within thirty days without giving any reason. The cancellation period is thirty days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of revocation, you must contact us (ANTIQUE JEWELLERY BERLIN | Oliver Rheinfrank and Dirk Holzfuss | Rheinfrank & Holzfuss OHG | Linienstraße 44 | 10119 Berlin | Tel. +49 (0)30 – 20689155 | or @ antique-jewellery.de) by means of a clear statement (for example a letter sent by post, fax or e-mail) about your decision to withdraw from this contract.

You can also complete and submit the revocation-form (here: https://antique-jewellery.com/revocation-form/) electronically and send. If you make use of this option, we will immediately send you (for example by e-mail) a confirmation of the receipt of such a revocation. In order to maintain the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before the expiry of the revocation period.

The exchange or return of jewellery is not possible if individual changes have been made after the purchase according to the wishes of the buyer. In the most frequent cases, this concerns the resizing of rings.

On 21 October 2020, the ECJ (C-529/19) ruled that the statutory exclusion of the right of withdrawal for goods that are made to customer specifications or clearly tailored to the customer’s personal needs also applies if, at the time of withdrawal, the trader has not yet started manufacturing the goods.

Consequences of Revocation

If you revoke this contract, we have to repay you all payments we have received from you, including delivery costs, (except for the additional costs that result from choosing a different delivery method than the most favorable standard delivery we offer), without delay and no later than thirty days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

You have to send back the goods immediately and, in any case, not later than thirty days from the date on which you inform us about the cancellation of this contract, to us (ANTIQUE JEWELLERY BERLIN | Oliver Rheinfrank and Dirk Holzfuss | Rheinfrank & Holzfuss OHG | Linienstraße 44 | 10119 Berlin) or hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
End of Revocation Policy