Terms and Conditions
TERMS AND CONDITIONS
1. Scope of Application
2. Contractual Partner
3. Offer and Conclusion of Contract
4. Revocation Instruction
5. Prices
6. Delivery | Shipping
7. Payment
8. Retention of Title
9. Warranty
10. Final Clauses
(The following terms and conditions contain at the same time legal information about your rights according to the regulations on distance contracts and electronic commerce
1. Scope of Application
For all deliveries of Rheinfrank & Holzfuss OHG to consumers (§ 13 BGB), these terms and conditions apply.
2. Contractual Partner
The purchase contract is concluded with:
RHEINFRANK – ANTIQUE JEWELLERY
Rheinfrank & Holzfuss OHG
Oliver Rheinfrank und Dirk Holzfuss
Linienstraße 44
10119 Berlin
You can reach our customer service for questions, queries and complaints from 11:00 to 19:00,
under the phone number +49 | 30 | 20689155 as well as by e-mail or @ antique-jewellery.de
3. Offer and Conclusion of Contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to order. Errors excepted.
3.2 By clicking on the “Order for a fee” button in the last step of the ordering process, you submit a binding order for the goods listed in the shopping cart. The purchase contract is concluded when we accept your order by an order confirmation by e-mail immediately after receiving your order.
3.3 You have the option of concluding the purchase agreement in German or English.
4. Information about the Right of Revocation
according EGBGB attachment 1 of art. 246a § 1 sec. 2 sentence 2. Reference: BGBl. I 2013, 3642-3670
Right of Revocation
You have the right to withdraw from this contract within thirty days without giving any reason. The cancellation period is thirty days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of revocation, you must contact us (RHEINFRANK – ANTIQUE JEWELLERY | Oliver Rheinfrank and Dirk Holzfuss | Rheinfrank & Holzfuss OHG | Linienstraße 44 | 10119 Berlin | Tel. +49 (0)30 – 20689155 | or @ antique-jewellery.de) by means of a clear statement (for example a letter sent by post, fax or e-mail) about your decision to withdraw from this contract.
You can also complete and submit the revocation-form (here: https://antique-jewellery.com/revocation-form/ electronically and send. If you make use of this option, we will immediately send you (for example by e-mail) a confirmation of the receipt of such a revocation.
In order to maintain the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before the expiry of the revocation period.
The exchange or return of jewellery is not possible if individual changes have been made after the purchase according to the wishes of the buyer. In the most frequent cases, this concerns the resizing of rings.
On 21 October 2020, the ECJ (C-529/19) ruled that the statutory exclusion of the right of withdrawal for goods that are made to customer specifications or clearly tailored to the customer’s personal needs also applies if, at the time of withdrawal, the trader has not yet started manufacturing the goods.
Consequences of Revocation
If you revoke this contract, we have to repay you all payments we have received from you, including delivery costs, (except for the additional costs that result from choosing a different delivery method than the most favorable standard delivery we offer), without delay and no later than thirty days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
You have to send back the goods immediately and, in any case, not later than thirty days from the date on which you inform us about the cancellation of this contract, to us (ANTIQUE JEWELLERY BERLIN | Oliver Rheinfrank and Dirk Holzfuss | Rheinfrank & Holzfuss OHG | Linienstraße 44 | 10119 Berlin) or hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
End of the Information about the Right of Revocation
5. Prices
5.1 The prices stated on the product pages are final prices. The differential taxation according to § 25a UStG applies..
6. Delivery | Shipment
The dispatch with us is insured and ident related mandatory. Shipping is worldwide free.
We invest a lot in the safe and fastest possible transport of our parcels. This includes the voluntary booking of the chargeable option of personal delivery against signature. According to this mandatory option of the shipping service providers, a parcel for which the required signature has been provided is deemed to have been delivered. If a parcel is lost despite having been delivered with a receipt, this is to be treated as theft on the part of the recipient. A theft must be reported by the recipient to the shipping service provider and the police. RHEINFRANK – ANTIQUE JEWELLERY, as the shipper, will fully assist in clarifying any problem.
The dispatch with us is insured and ident related possible. Within the EU we pay all costs. If you ship to a non-EU country, additional taxes or costs (such as customs duties) may apply to your order. These will not be paid by us or charged by us. These are to be paid by you directly to the responsible customs or tax authorities. For details please contact these authorities.
7. Payment
7.1 Payment can be made by payment on the spot, bank transfer, credit card or via PayPal to the company account of Rheinfrank & Holzfuss OHG.
7.2 Rheinfrank & Holzfuss OHG names the bank details in the order confirmation and delivers the goods after receipt of payment or account credit.
7.3 Rheinfrank & Holzfuss OHG has the right to refuse the shipment of very sensitive goods and to ask the buyer to collect the goods personally.
7.4 A right for compensation is only yours, if your counterclaims have been legally established by a court or are undisputed or acknowledged in writing by us.
7.5 You can only exercise a right of retention if the claims result from the same contractual relationship.
8. Retention of Title
Until full payment, the goods remain our property. We do not ship goods without full payment or account credit.
9. Warranty
The warranty is subject to legal regulations. For all defects occurring during the statutory warranty period of two years from delivery, you have the legal right to subsequent performance (at your option: defect removal or new delivery) and – in the presence of legal requirements – the statutory rights to reduction or revocation as well as damages.
10. Final Clauses
10.1 Exclusive jurisdiction is Berlin.
10.2 German law applies.
10.3 Should individual provisions of these General Terms and Conditions be or become invalid or void, this shall not affect the validity of the remaining provisions. In addition, the statutory provisions apply.
For further questions and requests, please do not hesitate to contact us under Tel. +49 | 30 | 20 68 91 55.
We are here for you!
RHEINFRANK – ANTIQUE JEWELLERY
Rheinfrank & Holzfuss OHG
Oliver Rheinfrank und Dirk Holzfuss
Linienstraße 44
10119 Berlin
